- For all orders within India, shipping is free.
- For all international orders above Rs.25,000/-, we offer free shipping worldwide. For orders less than Rs 25,000/-, a flat fee is applicable based on specific geographies - which ranges from Rs 2500 to Rs 4500. Custom duties, when applicable, are payable at the destination by the customer which is exclusive of the shipping fee
- We use only reputed and reliable carriers such as India Post (for domestic PAN India orders) , FedEx, DHL, Blue dart etc.
- If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to theindianmotif@gmail.com and we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.
- For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.
- The products will be shipped within 5 working days from the date of the order confirmation (except for custom or made-to-order products). International delivery schedules are subject to any delays at transit, entry, customs and location accessibility points. The above timelines doesn’t apply for ' made to order/bespoke ' items. The timelines for such orders is determined by the effort involved in making the product & will be conveyed to you at the time of the payment.
- The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
- All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.